What is a tag?
What is a tag?
A tag is a small wearable device carried by a person on site. It emits a signal detected by nearby base stations (PWS units), enabling the system to track proximity events and incursions.
What is a base station (PWS)?
What is a base station (PWS)?
A base station, also called a Proximity Warning System (PWS), is a unit installed on a machine. It detects nearby tags and reports incursion events. It also tracks the machine’s GPS location, ignition state, and runtime hours.
How do I register a new device?
How do I register a new device?
Navigate to Register Device from the main navigation. Select whether you’re registering a machine (base station) or a tag, then follow the on-screen instructions to enter the device’s serial number and details.
How often should tags be tested?
How often should tags be tested?
What does it mean when a tag shows 'inactive'?
What does it mean when a tag shows 'inactive'?
An inactive tag hasn’t reported any events during the selected time period. This could mean:
- The tag is powered off or not in use
- The tag is out of range of all base stations
- The tag’s battery is dead
What does 'PWS Disconnected' mean?
What does 'PWS Disconnected' mean?
This means a base station has stopped communicating with the platform. Possible causes include:
- The machine is powered off
- The base station is in an area with no cellular coverage
- A hardware fault
Can I move a base station to a different machine?
Can I move a base station to a different machine?
Yes. In SensorZone, machine records (assets) are separate from base station hardware. When you physically move a base station to a new machine, update the assignment in Settings > Machine Assets. Both machines’ historical data is preserved.
Can I reassign a tag to a different person?
Can I reassign a tag to a different person?
Yes. Go to the tag’s detail page and click Assign Person to change the assignment. The previous person’s historical data remains intact under their own record.
What do the battery status indicators mean?
What do the battery status indicators mean?
- Green — Battery level is good
- Yellow — Battery is getting low, plan for replacement
- Red — Battery is critically low, replace immediately to avoid monitoring gaps
How do I archive a device?
How do I archive a device?
When a device is no longer in use, archive it rather than deleting it to preserve historical data. Go to the device’s detail page and click Archive. Archived devices are hidden from default lists but can be viewed by enabling “Include Archived” in filters.

